Citibank Credit Card Bill Payment

To make a Citibank credit card bill payment, you can choose from several convenient methods, including online and offline options.

Here’s how to pay your Citibank credit card bill:

How to Make your Citibank Credit Card Bill Payments Online?

Here, we present several methods by which you can conveniently settle your Citibank Credit Card dues through online channels.

How to pay Citibank Credit Card Bill Online using Net Banking or debit card

Using Net Banking:

1. Log in to Your Net Banking Account:

  • Visit the Citibank website (www.citibank.com) and log in to your Citibank Net Banking account using your user ID and password.

2. Locate Credit Card Bill Payment:

  • In your Citibank online banking dashboard, navigate to the “Credit Card” or “Payments” section, where you can find options related to credit card payments.

3. Add Your Citibank Credit Card:

  • If you haven’t added your Citibank Credit Card as a payee, you will need to do so. Enter your credit card details, including the card number and the payment amount.

4. Confirm Payment Details:

  • Double-check the payment details, including the amount, and ensure they are accurate.

5. Choose Payment Source:

  • Select the bank account from which you want to make the payment. Ensure that this account has sufficient funds.

6. Initiate the Payment:

  • Click on the “Pay” or “Make Payment” button to initiate the payment.

7. Authenticate the Payment:

  • Depending on your bank’s security measures, you may need to enter a One-Time Password (OTP) or use other authentication methods to verify the transaction.

8. Receive Confirmation:

  • After the payment is successful, you will receive a confirmation message. Keep this confirmation for your records.

Using a Debit Card:

1. Visit the Citibank Credit Card Bill Payment Portal:

  • Go to the Citibank Credit Card bill payment portal. You can typically access this portal through the Citibank website.

2. Enter Credit Card Details:

  • Enter your Citibank Credit Card details, including the card number, cardholder’s name, and the payment amount.

3. Select Payment Mode:

  • Choose “Debit Card” as your payment mode.

4. Provide Debit Card Information:

  • Enter your debit card details, including the card number, expiry date, and CVV (Card Verification Value).

5. Review Payment Details:

  • Double-check the payment details and ensure accuracy.

6. Initiate Payment:

  • Click on the “Pay Now” or “Make Payment” button to initiate the payment.

7. Complete Authentication:

  • You may be redirected to your bank’s secure authentication page. Follow the steps to authenticate the transaction, which may include entering an OTP sent to your registered mobile number.

8. Receive Confirmation:

  • After successful payment, you will receive a confirmation message within the Citibank Credit Card portal, and you may also receive an email or SMS confirmation. Keep this confirmation for your records.

How to pay Citibank Credit Card Bill Online using UPI payments

1. Open Your UPI App: Ensure that you have a UPI-enabled mobile banking app installed on your smartphone. Popular UPI apps in India include Google Pay, PhonePe, Paytm, BHIM, and others.

2. Log In or Set Up UPI: If you haven’t already, log in to your UPI app using your mobile number and UPI PIN. If you’re new to UPI, you’ll need to set up your UPI account by linking it to your bank account and creating a UPI PIN.

3. Add Citibank Credit Card as a Beneficiary: In your UPI app, navigate to the “Add Beneficiary” or “Add Payee” section. Here, you will set up Citibank Credit Card as a beneficiary/payee. To do this, you’ll need to provide the following details:

  • Beneficiary Name: Enter “Citibank Credit Card.”
  • Beneficiary Account Number: Enter your Citibank Credit Card number.
  • IFSC Code: You may need to enter the IFSC code for Citibank. It’s typically “CITI0000003” for Citibank Credit Card payments. However, you should double-check this with Citibank or your UPI app.

4. Verify and Save the Beneficiary: Double-check the beneficiary details to ensure accuracy and save it in your UPI app.

5. Initiate the Payment: After saving the beneficiary, go to the “Pay” or “Send Money” section of your UPI app.

6. Select the Beneficiary: Choose the Citibank Credit Card beneficiary that you added in the previous step.

7. Enter the Payment Amount: Specify the amount you want to pay toward your credit card bill.

8. Add a Remark (Optional): You can add a remark or description to the payment for your reference (e.g., “Citibank Credit Card Bill”).

9. Review Payment Details: Carefully review the payment details, including the beneficiary’s name, account number, and the payment amount.

10. Confirm and Authenticate: To complete the transaction, you may be required to enter your UPI PIN or use biometric authentication methods if supported by the app.

11. Receive Confirmation: After successful payment, you will receive a confirmation message within the app, and you may also receive an email or SMS confirmation. Keep this confirmation for your records.

12. Check Your Credit Card Statement: To ensure that the payment has been credited to your Citibank Credit Card account, review your credit card statement after a few days.

How to pay Citibank Credit Card Bill Online using IMPS/NEFT payments

Using IMPS (Immediate Payment Service):

1. Open Your Banking App: Launch your bank’s mobile banking app or visit the bank’s internet banking website.

2. Log In: Log in to your banking account using your user ID and password.

3. Navigate to IMPS Funds Transfer: Locate and select the option for IMPS funds transfer. This option is often found under the “Fund Transfer” or “Payments” section of the app or website.

4. Add Citibank Credit Card as a Beneficiary:

Enter the payee/beneficiary details. For Citibank Credit Card payments, you typically need the following information:

  • Beneficiary Name: Citibank Credit Card
  • Beneficiary Account Number: Your Citibank Credit Card number
  • Bank Name: Citibank
  • IFSC Code: Citibank’s IFSC code may vary by location. Confirm the correct IFSC code with Citibank or your bank.

5. Verify and Save the Beneficiary: Double-check the beneficiary details for accuracy and save it in your app or banking account.

6. Initiate the Payment:

  • Select the Citibank Credit Card beneficiary you just added.
  • Enter the payment amount.

7. Review and Confirm:

  • Review the payment details, including the beneficiary’s name, account number, and the payment amount.
  • Confirm the transaction.

8. Authenticate the Transaction:

  • You may be required to enter an OTP (One-Time Password) sent to your registered mobile number or use other authentication methods.

9. Receive Confirmation:

  • After successful payment, you will receive a confirmation message or notification. Keep this confirmation for your records.

Using NEFT (National Electronic Funds Transfer):

1. Log In to Your Banking Account:

  • Access your bank’s online banking platform using your login credentials.

2. Navigate to NEFT:

  • Find the option for initiating an NEFT payment. It’s usually located under the “Fund Transfer” or “Payments” section.

3. Add Payee/Beneficiary:

Add Citibank Credit Card as a payee or beneficiary by entering the following details:

  • Beneficiary Name: Citibank Credit Card
  • Beneficiary Account Number: Your Citibank Credit Card number
  • Bank Name: Citibank
  • IFSC Code: Citibank’s IFSC code may vary by location. Confirm the correct IFSC code with Citibank or your bank.

4. Verify and Save the Beneficiary:

  • Double-check the beneficiary details and save it in your online banking account.

5. Initiate the NEFT Payment:

  • Select the Citibank Credit Card beneficiary.
  • Enter the payment amount.

6. Review and Confirm:

  • Review the payment details, including the beneficiary’s name, account number, and the payment amount.
  • Confirm the transaction.

7. Authenticate the Transaction:

  • You may need to enter your transaction PIN or use other authentication methods provided by your bank.

8. Receive Confirmation:

  • After successful payment, you will receive a confirmation message or notification. Keep this confirmation for your records.

How to Make your Citibank Credit Card Bill Payments Offline?

Here’s how to make offline payments for your Citibank Credit Card bill:

How to pay Citibank Credit Card Bill Online via Cash Deposits

1. Visit a Citibank Branch:

  • Locate the nearest Citibank branch to your location.
  • Carry your cash payment along with your Citibank Credit Card or the credit card statement.
  • Go to the branch’s customer service or teller counter.
  • Inform the bank representative that you want to make a cash payment towards your Citibank Credit Card.
  • Provide your credit card details and the payment amount.
  • The bank representative will process your payment and provide you with a receipt as proof of payment.

2. Use Cash Deposit Machines (CDMs):

Some Citibank branches may have Cash Deposit Machines (CDMs) that allow you to deposit cash directly into your credit card account. The process typically involves the following steps:

  • Locate a Citibank branch with a CDM.
  • Insert your Citibank Credit Card or enter your credit card number.
  • Follow the on-screen instructions to deposit cash.
  • Confirm the payment amount and proceed with the transaction.
  • The CDM will provide a receipt as proof of payment.

3. Contact Citibank Customer Service:

If you are unable to visit a branch or CDM, you can contact Citibank’s customer service to inquire about alternative methods for making cash payments. They may provide guidance on how to make cash payments through authorized third-party agents or service providers.

It’s essential to confirm the most up-to-date procedures for making cash payments on your Citibank Credit Card bill by contacting Citibank’s customer service or visiting the official Citibank India website. Additionally, always ensure that you receive a payment receipt as proof of your transaction for your records.