How to Close or block Federal Bank Credit Card

If you happen to lose or misplace your Federal Bank credit card, promptly reach out to the bank to block it. Federal Bank offers customers four convenient ways to instantly block their credit cards. Taking this action can protect you from potential fraudulent transactions if your card is lost or stolen.

Steps to Close Your Federal Bank Credit Card Account:

  1. Review Your Account:
    • Gather all necessary information about your credit card account, including outstanding balances, pending transactions, and any associated fees.
  2. Clear Balances:
    • Make sure to settle your entire credit card balance without any remaining amount unpaid. Pay any outstanding dues or pending transactions to bring the balance to zero.
  3. Redeem Rewards Points:
    • If applicable, redeem any accrued rewards points associated with your credit card before initiating the closure process.
  4. Contact Customer Service:
    • Call Federal Bank’s customer service number or visit your nearest branch to initiate the account closure process.
    • Be prepared to provide your credit card details, account information, and identification for verification purposes.
  5. Request Closure:
    • Inform the customer service representative of your intention to close your credit card account.
    • Follow any specific instructions provided by the representative regarding the closure process.
  6. Settle Any Outstanding Charges:
    • Confirm with the representative that all outstanding charges, fees, or penalties associated with your credit card account are settled.
  7. Obtain Confirmation:
    • Request a confirmation of the closure of your credit card account. This may be provided in the form of a reference number or a closure confirmation letter.
  8. Destroy Your Card:
    • Cut your Federal Bank credit card into pieces to ensure it cannot be used for any transactions.
  9. Monitor Your Account:
    • Keep an eye on your Federal Bank account statements to ensure that the closure has been processed correctly and that no unexpected charges appear.
  10. Follow Up:
    • If you encounter any issues or have concerns after closing your credit card account, follow up with Federal Bank’s customer service for assistance and clarification.

Methods to Block Your Federal Bank Credit Card:

  1. Internet Banking:
    • Log in to your Federal Bank account through FedNet.
    • Navigate to the card blocking services section.
    • Select the credit card you want to block and specify the reason (lost, misplaced, stolen).
    • Confirm the action to receive a pop-up message confirming successful card blocking.
  2. Mobile Banking:
    • Download the FedMobile app and log in using your internet banking credentials.
    • Access the card blocking services within the app.
    • Choose the credit card you wish to block and state the reason.
    • After confirming, you’ll receive a message confirming the successful block on your registered mobile number.
  3. Phone Banking:
    • Dial the 24×7 customer care helpline at 1800-425-1199.
    • Follow the IVR instructions to connect with a customer care agent.
    • Request the agent to block your credit card.
    • Upon successful processing, you’ll receive a confirmation message on your registered mobile number.
  4. Bank Branch Visit:
    • Visit your nearest Federal Bank branch.
    • Obtain a card block application form from the counter.
    • Fill in essential details such as credit card number, expiry date, cardholder’s name, and reason for blocking.
    • Submit the form and request a replacement card if needed.
    • Receive a confirmation message of the card block on your registered mobile number.

Things to Check Before Closing Your Federal Bank Credit Card:

  1. Outstanding Balances:
    • Ensure that there are no outstanding balances on your credit card account. Pay off any pending dues to bring the balance to zero.
  2. Pending Transactions:
    • Check for any pending transactions that have not yet been billed to your account. It’s essential to settle these transactions before closing the account.
  3. Automatic Payments:
    • Review any automatic payments or recurring charges linked to your credit card. Update your payment methods for these services to avoid disruptions.
  4. Rewards Points:
    • Redeem any accumulated rewards points associated with your credit card. Once the account is closed, you may lose access to these points.
  5. Annual Fees:
    • Determine if there are any annual fees associated with your credit card and whether they have been recently charged or are pending. Consider the timing of the closure to avoid unnecessary fees.
  6. Credit Score Impact:
    • Understand the potential impact of closing the credit card account on your credit score. Closing an account can affect your credit utilization ratio and average account age, which may impact your credit score.
  7. Alternative Options:
    • Explore alternative options within Federal Bank, such as product changes or account upgrades, if you’re closing the credit card due to specific issues or concerns.
  8. Account Benefits:
    • Review any additional benefits or perks associated with your credit card, such as travel insurance, purchase protection, or extended warranties. Consider whether you’ll lose access to these benefits upon account closure.
  9. Debt Consolidation:
    • If you’re closing the credit card to consolidate debt, ensure that you have a plan in place to manage and pay off the consolidated debt effectively.
  10. Impact on Relationships:
    • Consider any relationships with merchants or services that may be linked to your credit card account. Update your payment information as necessary to avoid disruptions in services.

How to Reactivate a Closed Federal Bank Credit Card:

  1. Contact Customer Service:
    • Call Federal Bank’s customer service number or visit a branch in person to inquire about reactivating your closed credit card.
  2. Provide Necessary Information:
    • Be prepared to provide identification and any account details requested by the customer service representative for verification purposes.
  3. State Your Request:
    • Clearly communicate that you would like to reactivate your closed Federal Bank credit card. Provide the reason for reactivation if prompted.
  4. Review Terms and Conditions:
    • Familiarize yourself with any terms and conditions associated with reactivating a closed credit card. This may include any fees or requirements for reinstatement.
  5. Clear Outstanding Balances:
    • Ensure that there are no outstanding balances or fees associated with the closed credit card account. Settle any pending dues if required.
  6. Agree to Terms:
    • Agree to any terms or conditions outlined by the bank for reactivating the closed credit card. This may include acknowledging any changes to account terms or fees.
  7. Confirm Reactivation:
    • Once the necessary steps are completed, ask for confirmation from the customer service representative that your Federal Bank credit card has been successfully reactivated.
  8. Update Account Information:
    • Update any account information or payment methods linked to the reactivated credit card to ensure seamless usage.
  9. Monitor Account Activity:
    • Keep a close eye on your reactivated credit card account to ensure that it functions as expected and to monitor for any unauthorized activity.
  10. Follow Up if Needed:
    • If you encounter any issues or have questions after reactivating your Federal Bank credit card, follow up with customer service for assistance and clarification.

Frequently Asked Questions (FAQs)

  1. How do I close my Federal Bank credit card account?
    • You can close your Federal Bank credit card account by contacting customer service or visiting a bank branch. Inform them of your intention to close the account and follow any specific instructions provided.
  2. What are the different methods to block my Federal Bank credit card?
    • You can block your Federal Bank credit card through internet banking, mobile banking, phone banking, or by visiting a bank branch. Each method offers a convenient way to block your card in case it’s lost or stolen.
  3. How do I block my Federal Bank credit card through internet banking?
    • Log in to your Federal Bank account via FedNet, navigate to the card blocking services section, select the credit card you wish to block, specify the reason (lost, stolen, etc.), and confirm the action.
  4. Can I block my Federal Bank credit card using mobile banking?
    • Yes, you can block your credit card using the FedMobile app. Log in to your account, access the card blocking services, select the card to block, and confirm the action along with the reason.
  5. What is the process to block my Federal Bank credit card via phone banking?
    • Dial the 24×7 customer care helpline number (1800-425-1199), follow the IVR instructions to connect with an agent, and request them to block your credit card. You’ll receive confirmation of the block on your registered mobile number.
  6. Do I need to visit a bank branch to block my Federal Bank credit card?
    • While it’s not necessary, visiting a bank branch is an option to block your credit card. You can collect a card block application form, fill in the required details, and submit it to request the block.
  7. Is there a fee for blocking or closing my Federal Bank credit card?
    • Generally, there are no fees associated with blocking your credit card. However, it’s essential to review the terms and conditions of your specific credit card agreement for any applicable charges.
  8. Can I reopen or reactivate a closed Federal Bank credit card?
    • Reopening or reactivating a closed Federal Bank credit card may be possible in certain cases. You would need to contact customer service and follow their procedures for reactivation.
  9. How long does it take to block or close my Federal Bank credit card?
    • The time it takes to block or close your credit card may vary depending on the method used and the bank’s processing times. In general, it should be done promptly upon request.
  10. What should I do after blocking or closing my Federal Bank credit card?
    • After blocking or closing your credit card, it’s important to monitor your account for any unauthorized activity, update any automatic payments or subscriptions linked to the card, and dispose of the card securely.