Indian Overseas Bank Credit Card Customer Care Number

Indian Overseas Bank’s credit card comes with a commitment to uninterrupted customer support. Whether you seek clarifications on rewards, wish to explore specific card features, or encounter any dissatisfaction, their Customer Care is at your service. You can connect via toll-free numbers, phone calls, or email. IOB’s dedicated team ensures optimal utilization of your card and promptly resolves any concerns you may have.

IOB Credit Card Toll-free Numbers:

1800 425 7744 (exclusive for credit cards)
1800 425 4445 (general helpline)
1800 890 4445
044 28519574
044-28519573/9574/9575
For credit card department head, call: 044 71729701.

Indian Overseas Bank Email Address

If you opt for email communication about your credit card inquiry, simply send it to: [email protected].

24×7 Indian Overseas Bank Credit Card Customer Care Numbers (City-Wise)

City Contact Number
Agra 0562 2602277
Ahmedabad 079 26589858
Bangalore 080 22950301
Baroda 0265 2330779

Bhopal

0755 2559954

Chandigarh

0712 2795769
Chennai 044 28416619
Dehradun 0135 2523714

Delhi

011 25761904
Goa 0832 2435640
Guwahati 0361 2464904
Hyderabad 040 23468883

Jaipur

0141 4032708

Kolkata

033 22299702
Lucknow 0522 2287163
Meerut 0121 2774707

Mumbai

022 22174100
Mysore 0821 2417115

Nagpur

0712 2533304
Patna 0612 2205300

Pune

020 25670951
Raipur 0771 2583913

Ranchi

0651 2361530
Varanasi 0542 2220617

Indian Overseas Bank Credit Card Enquiries

For cardholders, common questions may arise. Here’s how to address them:

  • If Your Credit Card Is Stolen: If you misplace your card or it gets stolen, act quickly to protect your finances by immediately blocking it. Dial 1800 425 7744 (toll-free).
  • If Your Card Is Incorrectly Blocked: Should your credit card be blocked in error, reach out to the bank’s customer care center to understand the reason. Sometimes, there might arise situations where you find it necessary to ask for a new card to replace the old one.

Indian Overseas Bank Credit Card Grievance Redressal

Indian Overseas Bank offers a structured grievance resolution process:

Level 1: Reach out to customer care or branch manager for initial issue resolution.
Level 2: If unsatisfied in 7 days, contact the regional manager (details under ‘IOB Contact Details by Region’).
Level 3: Email the General Manager, also the nodal officer at central office.
Level 4: Discontent? Approach the bank’s internal ombudsman.
Level 5: If you can’t resolve the issue, reach out to the banking ombudsman designated by the Reserve Bank of India.

Indian Overseas Bank Nodal Office Contact Details

Area of Operation
Name of Nodal officer
Contact Detail
Agra
Shri K V Narashimhan
0562 2602299
Ahmedabad
Shri Krishnan Lal
079 26304320
Bangalore
Shri C S Vasanthakumar
080 22250258
Baroda
Shri Vinod Kumar Mehta
0265 2331554
Bhopal
Shri Rayazul Haque
0755 2570202
Bhubaneshwar
Shri S Umapathy
0674 2544171
Chandigarh
Shri Manoj Mohan Sarangi
0172 2792548
Chennai
Shri Radhakrishna Prasad C H
044 28521800
Coimbatore
Shri G V Koorse
0422 2497131
Delhi
Shri Y C Jain
011 25724838
Dehradun
Shri Paramsing H Chauhan
Goa
Shri S V Ramanamurthy
0832 2430642
Guwahati
Shri Raghunath Mohanty
0361 2465145
Hyderabad
Shri K Swaminathan
040 23468869
Jaipur
Shri P K Garg
0141 2224757
Kolkata
Shri Dhanesh Chander
033 22262300
Lucknow
Shri Ajay Kumar Raizada
0522 2287165
Ludhiana
Shri Parvesh Kapoor
0161 2445000
Meerut
Shri Yashwant Singh Negi
0121 2761656
Mumbai
Shri K K Soni
022 22183837
Nagpur
Shri K Jagga Rao
0712 2522323
Patna
Shri Jitendranath Prasad
0612 3263335
Pune
Shri A Diwakar Rao
020 25674730
Raipur
Suresh Chandra Sahu
0771 2583914
Rajkot
Shri Dhruba Charan Kar
0281 2224223
Ranchi
Shri Gurubutt Nanajkar
0651 6571127
Varanasi
Shri Lokendranath
0542 2220625
Vellore
Smt Radha Venkatakrishnan
0416 2223846

Write to Indian Overseas Bank

If you prefer the classic method of pen and paper, please feel welcome to write down any concerns or questions you have and direct them to:

The Chief Manager
Credit Card Division
Indian Overseas Bank
763, Anna Salai
Chennai 600 002

FAQs

1. Can you provide the contact number for customer assistance regarding Indian Overseas Bank credit cards?
You can reach them at 1800 425 4445 or 044-2851 9490.

2. When is the customer care service available?
You can reach out at any hour since it’s accessible around the clock.

3. Can I email them for assistance?
Yes, you can email your queries to [email protected].

4. What steps should I take if my credit card goes missing or is stolen?
Report it immediately by calling the customer care number to block the card.

5. What’s the method to verify the balance on my credit card without repeating information?
You can inquire about your balance by calling the customer care or through internet banking.