RBL Bank Credit Card Customer Care Number

  • For general inquiries regarding RBL credit cards, please reach out at +91 22 6232 7777 or 1800 121 9050 using your registered mobile number.
  • If you encounter difficulty connecting via phone, you have the option to communicate via email by writing to [email protected].
  • For RBL SuperCard holders, there is a distinct customer care number available at +91 22 7119 0900. SuperCard holders can also submit queries via email to [email protected].
  • RBL Bank extends a dedicated customer care hotline for all credit card-related inquiries. You can get in touch with their customer care representatives to assist you with a wide range of card-related activities. This encompasses discovering the most suitable credit card for your needs and initiating credit card applications, whether online or offline.

RBL Bank Email Address

In addition to calling, you have the option to get in touch with RBL Credit Card Customer Care via email. To address card-related inquiries, you can reach out to customer care using the following email addresses:

Inquiry Email
RBL Bank Customer Card Email [email protected]
RBL Credit Card Customer Care Email [email protected]
RBL Credit Card Fraud & Vigilance Email [email protected]
RBL Credit Card Cancellation Request Email [email protected]

24×7 RBL Bank Credit Card Customer Care Numbers (City-Wise)

The RBL Bank customer care hotline, available 24/7, can be reached at +91 22 6115 6300.

  • Administrative Office: RBL Bank’s administrative office is situated in Kolhapur, Maharashtra. You can reach the office at +91 231 2650981.
  • Registered Office: The registered office of RBL Bank is also located in Kolhapur, Maharashtra, with a phone number of +91 231 6650214.
  • Corporate Office: RBL Bank’s corporate office is situated in Mumbai, Maharashtra. To contact the corporate office, dial +91 22 4302 0600.

RBL Bank Credit Card Enquiries

For RBL Bank credit card inquiries, you can contact their customer service hotline at +91 22 6115 6300. They will be able to assist you with any questions or concerns related to your RBL Bank credit card.

RBL Bank Credit Card International Helpline Number

To reach the RBL Bank Credit Card International Helpline, you can call +91 22 6115 6300 from outside India. This number is available for international inquiries related to RBL Bank credit cards.

RBL Bank Credit Card Grievance Redressal

First Level
For initial inquiries about RBL bank credit cards:

Call 24-hour helpline: 022-6232 7777
Email: [email protected]

Send a letter to:

RBL Bank Ltd.
One World Center, Tower 2B, 6th Floor
841, Senapati Bapat Marg,
Lower Parel (W),
Mumbai 400013, India

Allow up to 10 days for a response. Include in your mail or letter:

  • Full name
  • Account details
  • Contact information (phone, email, address)

Second Level
If you don’t receive a response within 10 days or need further assistance:

  • Contact the Head of Credit Card Services at [email protected]
  • Use the same address as above for mailing.
  • Include the reference number from the first level.

Third Level
If you still require assistance:

Write to RBL Bank

Customers have the option to submit their grievances to RBL Bank’s customer support team. It is essential to provide all relevant details pertaining to the inquiry, including the savings account number, loan account number, or any other pertinent product details. The administrative office of RBL Bank is located at:

RBL Bank Ltd.
Mahavir,
Shri Shahu Market Yard,
Kolhapur – 416005
Telephone: 0231 2650981 to 984
Fax: 0231 2657386

Below, you will find the addresses for RBL Bank’s Registered Office and Corporate Office:

Registered Office
RBL Bank Ltd.
1st Lane,
Shahupuri,
Kolhapur – 416001
Maharashtra State, India
Telephone: 0231 6650214
Fax: 0231 2657386

Corporate Office
RBL Bank Ltd.
One Indiabulls Centre, Tower 2B,
6th Floor,
841, Senapati Bapat Marg,
Lower Parel (W),
Mumbai 400013, India.
Telephone: 022 43020600
Fax: 022 43020520

FAQs

1. What is the RBL Bank Credit Card Customer Care Number?
The RBL Bank Credit Card Customer Care Number is 022-6232 7777. It is available 24 hours a day to assist with your credit card-related queries.

2. Can I reach RBL Bank Credit Card Customer Care through email?
Yes, you can also contact RBL Bank’s credit card services via email at [email protected].

3. What is the official address for sending postal inquiries to RBL Bank?
You can send postal inquiries to RBL Bank at the following address:

RBL Bank Ltd.
One World Center, Tower 2B, 6th Floor
841, Senapati Bapat Marg,
Lower Parel (W),
Mumbai 400013, India.

4. How long does it take for RBL Bank to respond to emails or postal inquiries?
RBL Bank typically takes up to 10 days to respond to emails or postal inquiries, depending on the nature of your query and the time required to address it.

5. What information should I include when writing to RBL Bank?
When writing to RBL Bank, it’s advised to provide the following details in your email or letter:

  • Full name
  • Account details
  • Contact information (telephone number, email ID, and address).

6. What should I do if I don’t receive a response from RBL Bank within 10 days?
If you don’t receive a response within 10 days or if the response doesn’t address your query adequately, you can escalate the matter to the Head of Credit Card Services, providing the reference number from your initial contact.

7. How can I contact the Head of Credit Card Services at RBL Bank?
You can contact the Head of Credit Card Services at RBL Bank through email at [email protected] or by sending a postal inquiry to the address mentioned earlier.

8. What should I do if I still require assistance after reaching out to the Head of Credit Card Services?
If you still need assistance, you can contact the Nodal Officer by calling 022 7143 2700 or sending an email to [email protected].