South Indian Bank Credit Card Customer Care

South Indian Bank collaborates with State Bank of India to offer co-branded credit cards. Presently, two variants are accessible: the South Indian Bank SimplySAVE SBI Credit Card and the South Indian Bank SBI Platinum Credit Card. For any inquiries or concerns about these credit cards, you can access customer support through the SBI customer care channels provided below.

South Indian Bank Credit Card Customer Care Numbers

The toll-free helpline numbers to reach out to SBI for any concerns or inquiries about your South Indian Bank credit card are:

1800 425 1809
1800 102 9408

South Indian Bank Credit Card Grievance Redressal

Levels of Complaint Resolution:

Level 1: Initial Complaint Submission
Connect with our customer care team by accessing the link provided below. Please select the appropriate complaint category and share your contact details for swift assistance.

Level 2: Unresolved or Delayed Initial Response
Contact our Nodal Officer, Mr. Shine Kappen – Chief Manager, Customer Relations Department. Use the link below to file your complaint if you’re dissatisfied with the initial resolution.

Level 3: Continued Dissatisfaction from Level 2
Contact our Principal Nodal Officer, Mr. Anto George T – Chief General Manager (HR & Operations). Follow the link below to register your complaint if unresolved issues persist.

Contact Information:

Toll-Free Numbers: 1800-425-1809 / 1800-102-9408
Email: [email protected]
NRI Help Desk: +91-484-2388555″

South Indian Bank Nodal Office Contact Details

To contact the Principal Nodal Officer, you can reach out using the details provided below:

Mr. Purushothaman K S
Assistant General Manager
The South Indian Bank Ltd, Mumbai
804, B WING, Parinee Cresecenzo
G.Block, Bandra Kurla Complex
Near MCA Ground, Bandra East
Greater Mumbai – 400051

Phone: 022-67868888/60/61/62/74
Fax: 022-67868899

IBD, Kochi: 0484-2355499/2368476/29535051

Email: [email protected]

FAQs related to South India Bank Credit card

Q. How can I apply for a South Indian Bank credit card?

A. You can apply for a South Indian Bank credit card online through their official website or by visiting the nearest South Indian Bank branch. The application process typically involves filling out an online form, providing necessary documents, and meeting eligibility criteria.

Q. What are the eligibility criteria for a South Indian Bank credit card?

A. Eligibility criteria may include factors such as minimum age, income requirements, credit history, and employment status. Specific criteria may vary based on the type of credit card you’re applying for.

Q. How can I check my South Indian Bank credit card statement online?

A. You can view your South Indian Bank credit card statement by logging into your net banking account on the South Indian Bank website. Alternatively, you might receive monthly statements via email or physical mail, depending on your preference.

Q. What should I do if my South Indian Bank credit card is lost or stolen?

A. In case of a lost or stolen card, immediately contact the South Indian Bank customer care helpline to report it. They will assist in blocking the card to prevent unauthorized transactions and guide you through the process of getting a replacement card.

Q. How do I redeem reward points earned on my South Indian Bank credit card?

A. You can redeem your accumulated reward points through the bank’s rewards program portal. Log in to your credit card account online, navigate to the rewards section, and follow the steps to redeem points for various options like merchandise, vouchers, or statement credits.