UCO Bank Credit Card Customer Care Number

UCO Bank is a prominent government-owned bank with a widespread network across India. It offers a wide range of banking services and products, both through online and traditional banking channels. The UCO Bank customer support team is highly responsive, swiftly addressing customer concerns and providing speedy answers to their inquiries.

UCO Bank account holders can obtain responses to their inquiries concerning various banking services and products, including deposit accounts, personal loans, home loans, and more, by dialing the toll-free customer care number provided below:

Call: 1800 274 0123

UCO Bank Email Address

You can also contact the customer service team and register your complaint by sending an email to the following UCO Bank customer care email addresses:

UCO Bank Credit Card Enquiries

Here are some common credit card inquiries and the information or solutions you can expect:

1. Balance Inquiry:

  • Inquiry: “What is my current credit card balance?”
  • Solution: You can get information about your outstanding balance, available credit limit, and minimum payment due by contacting UCO Bank’s customer service.

2. Credit Card Transaction Details:

  • Inquiry: “Can you provide details about recent transactions on my credit card?”
  • Solution: UCO Bank can offer information on recent transactions, including transaction dates, amounts, and merchant names.

3. Credit Limit Increase:

  • Inquiry: “How can I request an increase in my credit card limit?”
  • Solution: UCO Bank can guide you through the process of applying for a credit limit increase, which often involves submitting income and financial details.

4. Credit Card Application Status:

  • Inquiry: “What is the status of my credit card application?”
  • Solution: You can inquire about the status of your credit card application, whether it’s approved, pending, or declined.

5. Bill Payment Assistance:

  • Inquiry: “I need help with making my credit card payment. Can you provide assistance?”
  • Solution: UCO Bank’s customer service representatives can offer guidance on making credit card payments, including setting up auto-debit or other payment methods.

6. Lost or Stolen Card Reporting:

  • Inquiry: “My credit card is lost or stolen. What should I do?”
  • Solution: The bank can guide you on blocking the lost card and the process for obtaining a replacement.

7. EMI Conversion:

  • Inquiry: “How can I convert my credit card purchases into EMIs?”
  • Solution: UCO Bank can explain the EMI conversion process, terms, and interest rates.

8. Reward Points and Offers:

  • Inquiry: “Can you provide details about the reward points I’ve earned and any current promotional offers?”
  • Solution: The bank can offer information on your reward points balance and any ongoing promotional offers related to your credit card.

9. Dispute Resolution:

  • Inquiry: “I have a dispute with a particular transaction on my credit card statement. What should I do?”
  • Solution: UCO Bank can assist in the dispute resolution process, which may involve investigating and addressing discrepancies in your statement.

10. General Credit Card Information:

  • Inquiry: “I have general questions about my credit card’s features, fees, or benefits.”
  • Solution: The bank can provide information about your credit card’s terms, features, fees, and benefits.

UCO Bank Credit Card International Helpline Number

The international helpline number for UCO Bank credit card services is +91-33-2210-4150

UCO Bank Credit Card Grievance Redressal

To initiate the grievance redressal process for your credit card issues, you can use the online form available on the bank’s website at this link: Bank’s Online Complaint Form.

Here are the various stages of grievance redressal:

  • You can use the provided complaint form or contact the Branch Manager directly. Complaints are required to be resolved within 7 days from the date of receipt and will be communicated to you by the Branch Manager.
  • If the issue is not resolved at the branch level, it will be escalated to the relevant Zonal Office, where it must be resolved within 4 days of receipt.
  • If the grievance remains unresolved within 4 days at the Zonal Office, it will be escalated to the respective Circle Office, where it must be resolved within 4 days.
  • If the Circle Office cannot resolve the issue within 4 days, it will be further escalated to the Head Office.
  • The Head Office is responsible for resolving all grievances within 6 days of receiving them.
  • If you find that the above steps do not lead to a satisfactory resolution of your grievance, you may contact the Assistant General Manager, Strategic Planning and GAD, via email or telephone using the following contact details:

Email: [email protected]
Telephone: 033-4455-7977/8424

UCO Bank Nodal Office Contact Details

If you are dissatisfied with the resolution of your concerns via the mentioned channels, you can get in touch with the nodal officer at the following address:

General Manager,

Strategic Planning and GAD,

UCO Bank,

Head Office -1,

2nd Floor, 10, BTM Sarani,

Kolkata – 700 001.

FAQs

1. What is the UCO Bank Credit Card Customer Care Number?
The UCO Bank Credit Card Customer Care Number is 1800 274 0123.

2. When is UCO Bank Credit Card Customer Care available?
UCO Bank Credit Card Customer Care is available 24/7, ensuring that you can reach out for assistance at any time.

3. What services can I avail through UCO Bank Credit Card Customer Care?
You can use the customer care number to inquire about your credit card balance, transaction details, report a lost or stolen card, request a card replacement, dispute unauthorized transactions, and get information about credit card statements.

4. How can I report a lost or stolen UCO Bank Credit Card?
To report a lost or stolen UCO Bank Credit Card, call the customer care number (1800 274 0123) immediately. The customer care team will assist you in blocking the card and arranging for a replacement.

5. Can I check my credit card balance and recent transactions through this number?
Yes, you can. UCO Bank Credit Card Customer Care can provide information about your credit card balance and recent transactions, helping you manage your account effectively.

6. Is there a separate number for international customers?
As of my last update in September 2021, the provided number is typically for domestic customers. International customers may need to use international dialing codes to reach the customer care number from abroad. Please check with UCO Bank for specific international customer support details.

7. Can I raise disputes about unauthorized transactions with UCO Bank Credit Card Customer Care?
Absolutely. If you suspect any unauthorized transactions on your credit card, contact UCO Bank Credit Card Customer Care immediately to report the issue. They will guide you through the dispute resolution process.

8. Is there an email address for UCO Bank Credit Card Customer Care?
UCO Bank may provide an email address for non-urgent queries and requests. Please check the bank’s official website or contact UCO Bank directly for the most up-to-date email contact information.