HDFC Bank Credit Card Customer Care Number

HDFC Bank is one of the leading financial institutions in India, and it provides a range of banking and financial services to its customers, including credit cards. To assist its credit cardholders and address their queries or concerns, HDFC Bank offers a dedicated customer care service. Below is an introduction to the HDFC Credit Card Customer Care Number:

HDFC Credit Card Customer Care Number: +91-22-6160 6161
You can reach out to HDFC Credit Card customer support any time, day or night, at 1800 266 4332.

HDFC Bank Credit Card Customer Care on SMS

HDFC Bank provides an SMS service for HDFC Credit Card customers that allows them to perform various functions and obtain information about their credit cards. Customers can use their registered mobile numbers to send SMS to specific numbers to access these services. Here are some common SMS-based services for HDFC Credit Card customers:

HDFC Bank Email Address

HDFC Bank does not offer a publicly disclosed generic email address for customer inquiries or support. Instead, the bank typically provides distinct email addresses tailored to specific departments or services offered within their organization. These specialized email contacts are typically accessible via their official website or in the correspondence provided by the bank.

HDFC Bank Credit Card Customer Care Numbers (City-Wise)

HDFC Bank Credit Card Enquiries

If you encounter these situations, here’s what you can do:

1. If your credit card is stolen: Immediately call the customer service helpline to report the theft. You can also block the card by logging into your HDFC credit card net banking account.
2. If your credit card is blocked: Once a card is blocked, it can’t be reactivated. The best solution is to request a replacement card. You can do this by speaking with a customer service representative, making a payment via net banking, or downloading a specific form, filling it out, and sending it to the address below:

Address:
HDFC Bank Cards Division
P.O BOX #8654, Thiruvanmiyur P.O.
Chennai 600 041

HDFC Bank Credit Card International Helpline Number

HDFC Bank offers unique helpline numbers dedicated to credit card assistance across different countries worldwide. These numbers may change over time, so it’s essential to verify the current numbers on the official HDFC Bank website or by contacting their general customer service. Here are some of the international HDFC Bank Credit Card Customer Care Number:

HDFC Bank Credit Card Grievance Redressal

If you have a grievance related to your HDFC credit card and need to have it addressed, you can follow these steps to initiate the grievance redressal process with HDFC Bank:

1. Contact Customer Service:
   In most cases, the first step is to contact HDFC Bank’s customer service. You can do this by calling the general customer service number provided on the back of your credit card, on your credit card statement, or on the official HDFC Bank website. Explain your grievance to the customer service representative, and they may be able to resolve it for you.
2. Write to HDFC Bank:
   If your issue is not resolved through a phone call or if you prefer written communication, you can send an email or a written letter to HDFC Bank. Visit the HDFC Bank website to find the email address or postal address for grievance redressal.
3. Use Online Channels:
   HDFC Bank often provides online grievance redressal forms on its website. You can fill out these forms to submit your complaint or grievance, and the bank will review and respond to it.
4. Visit a Branch:
   You can also visit your nearest HDFC Bank branch in person and speak to a bank representative about your grievance.
5. Escalation to Nodal Officer:
   If your grievance is not resolved to your satisfaction, you can escalate it to the Nodal Officer of HDFC Bank. The contact details for the Nodal Officer are usually available on the bank’s website.
6. Contact the Banking Ombudsman:
   If you feel that your grievance has not been adequately addressed by HDFC Bank, you have the option to approach the Banking Ombudsman appointed by the Reserve Bank of India (RBI). You can find more information on the RBI website regarding the process for filing a complaint with the Banking Ombudsman.

HDFC Bank Nodal Office Contact Details

Here’s a contact details of the Nodal Officers:

Write to HDFC Bank

Indian residents can correspond with the bank’s head office by sending a letter to the following addresses:

• For Regular Mail:

Manager,
HDFC Bank Cards Division,
P.O. BOX #8654,
Thiruvanmiyur PO,
Chennai 600 041

• For Courier Services:

Manager,
HDFC Bank Cards Division,
#8, Lattice Bridge Road,
Thiruvanmiyur,
Chennai – 600041

FAQs on HDFC Bank Credit Card Customer Care Number