How to Close HDFC Bank Credit Card

Often, cardholders come to the realization that managing a credit card is more challenging than anticipated. There are instances where individuals opt not to use their credit card anymore, either due to a preference for debit cards or cash payments. Moreover, there are times when cardholders seek a card more aligned with their financial requirements. In such scenarios, it’s advisable for cardholders to cancel or close the credit card they no longer wish to utilize.

HDFC Bank has established a systematic process for the cancellation or deactivation of credit cards. Upon receiving a request from the cardholder, the bank typically takes 7-10 working days to terminate the credit card. Cancelling an HDFC credit card involves straightforward procedures, outlined below.

Steps to Close Your HDFC Bank Credit Card Account:

1. Call Helpline Number:
   • HDFC Bank credit cardholders can cancel their cards by calling the toll-free number 61606161/6160616. Ensure to add your area code before dialing to connect with your city’s customer care.
2. Download and Fill Closure Form:
   • Visit www.hdfcbank.com to download the Credit Card Closure Form. Fill in the required details and send it to the Manager, HDFC Bank Credit Cards, PO Box 8654, Thiruvanmiyur, Chennai-600041. Alternatively, write to the corporate office at the same address. Provide essential information such as card number, name, address, and contact details. Avoid sharing confidential details like CVV number and PIN.
3. Destroy the Card:
   • Once the cancellation process is initiated, cut the concerned credit card diagonally. Note that closing the primary credit card will automatically terminate any add-on credit cards associated with it.

Things to Check Before Closing Your HDFC Bank Credit Card:

1. Payment of Dues:
   • Ensure all outstanding balances or EMIs on the credit card are settled before initiating cancellation. Failure to do so may prompt the bank to contact you via phone or email.
2. Redeem Reward Points:
   • Check and redeem any unredeemed reward points before requesting card cancellation. Utilize these points for products or discounts from the bank’s rewards catalogue.
3. Avoid Using the Card Before Closure:
   • Refrain from using the credit card just before cancellation to avoid complications. Fresh dues may lead to termination of the cancellation process, and the bank will proceed only after clearing these dues.
4. Check for Fraudulent Transactions:
   • Thoroughly review the latest credit card statement for any fraudulent transactions. Destroy the card once it’s terminated by the bank following your request.

Impact on CIBIL Score:

Cancelling or closing a credit card may affect your CIBIL score, especially if you own multiple cards and regularly use them. It can reduce your credit limit and increase the credit utilization ratio, impacting your score negatively.

How to Reactivate a Closed HDFC Bank Credit Card:

• Download the reactivation application form from www.hdfcbank.com and send it to HDFC Bank Cards Division, PO Box 8654, Thiruvanmiyur, Chennai-600041.
• After necessary documentation and verification, the bank will reactivate the cancelled card.

Frequently Asked Questions (FAQs)

1. How can I close my HDFC Bank credit card?

• You can close your HDFC Bank credit card by calling the toll-free helpline number 61606161/6160616. Additionally, you can download the Credit Card Closure Form from the HDFC Bank website, fill it out, and send it to the specified address.

2. Can I close my HDFC credit card online?

• While you can’t directly close your HDFC credit card online, you can download the closure form from the bank’s website and submit it through offline channels.

3. What information do I need to provide when closing my HDFC credit card?

• When closing your HDFC credit card, ensure to provide essential details such as your card number, name, address, and contact information. Avoid sharing sensitive details like CVV number and PIN.

4. Will closing my primary HDFC credit card also cancel add-on cards?

• Yes, closing your primary HDFC credit card will automatically terminate any add-on cards linked to it.

5. Do I need to settle all outstanding dues before closing my HDFC credit card?

• Yes, it’s essential to clear all outstanding balances, including EMIs, before initiating the closure process. Failure to do so may result in the bank contacting you for payment.

6. How soon should I redeem my HDFC credit card reward points before closing the card?

• It’s advisable to redeem any unredeemed reward points before requesting the closure of your HDFC credit card to maximize their benefits.

7. Can I use my HDFC credit card just before closing it?

• It’s recommended to refrain from using your HDFC credit card just before closing it to avoid complications. Using the card may lead to additional dues, delaying the closure process.

8. Will closing my HDFC credit card affect my credit score?

• Yes, closing your HDFC credit card may impact your credit score, particularly if it’s your only credit card or if you have a high credit utilization ratio. Consider the potential effects on your credit score before closing the card.

9. How can I reactivate a closed HDFC credit card?

• To reactivate a closed HDFC credit card, download the reactivation application form from the bank’s website, fill it out, and send it to the specified address. Upon verification, the bank will reactivate your card.

10. Is there a fee for closing my HDFC credit card?

• HDFC Bank typically does not charge a fee for closing a credit card. However, ensure all outstanding dues are settled to avoid any additional charges.